general terms and conditions
For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.
consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. Entrepreneurs is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is completed
to entrepreneurs applies: If the entrepreneur uses conflicting or complementary general terms and conditions, their validity is hereby contradicted; You only become part of the contract if we have expressly agreed.
2. Contract partner, contract conclusion, correction options
The purchase contract comes with The Yeah Lab GmbH.
With the setting of the products in the online shop, we submit a binding offer to conclude the contract through these articles. You can initially put our products into the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided for in the order process. The contract is concluded by accepting the offer via the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by email.
3. Contract language, contract text storage
The language (s): Germanavailable for the conclusion of the contract
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
4. Delivery conditions
plus the specified product prices can still apply. You can find out more information on shipping costs.
We only deliver in the shipping route. Unfortunately, it is not possible to pick up the goods.
We do not deliver to packing stations.
In our shop, the following payment methods are generally available:
To the invoice amount about the payment service provider PayPal (Europe) S.à r.l. Et cie, s.c.a, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") to be able to pay, you must be registered with PayPal, legitimize your access data and confirm the payment instruction. Payment transaction is carried out by PayPal after sending the goods. You can get further information from the ordering process.
Payment processing by PayPal Services
In cooperation with the PayPal payment service, we offer you various payment methods as PayPal services. In order to be able to pay the invoice amount, you do not have to be registered with PayPal. Depending on the selected payment method, you can forward the PayPal website and the selected payment service after submitting the order:
credit card: In the order process, indicate your credit card data. The payment transaction is carried out immediately after confirmation of the payment instructions and after your legitimation as a legal card holder by your credit card company at the request of PayPal and loads your card. You can provide your payment data from PayPal and confirm the use of your data by PayPal. Then you will be on the website of Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("Giropay") forwarded. In order to be able to pay the invoice amount via Giropay, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instructions. Your account will be charged immediately after the order is submitted. Confirm PayPal. With confirmation of the payment instruction, PayPal issue a direct debit mandate. You will be informed about the date of the account stress by PayPal (so -called prenotification). With submitting the direct debit mandate immediately after confirming the payment instruction, PayPal calls on his bank to initiate the payment transaction. The payment transaction is carried out and your account is loaded.
Immediately by Klarna: On the PayPal website, you can provide your payment data and confirm the use of your data by PayPal. You will then be forwarded to the website of the online provider SOFORM GmbH, Theresienhöhe 12, 80339 Munich ("immediately"). In order to be able to pay the invoice amount immediately, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instructions. Your account will be charged immediately after the order is submitted.
Further information is available in the ordering process.
6. Right of cancellation
The statutory right of withdrawal, as described in the cancellation policy, is entitled.
7. Reference to title
The goods remain our property until full payment.
For entrepreneurs, we also reserve the right: We reserve the ownership of the goods until all claims from an ongoing business relationship have been paid in full. You can resell the goods subject to retention of title in ordinary business; All claims resulting from this resale - regardless of a connection or mixing of the goods subject to retention of title, you will take a new item in advance in advance, and we accept this assignment. They remain authorized to collect the claims, but we can also collect claims ourselves if they do not meet their payment obligations. At your request, we will release the collateral we are entitled to insofar as the realizable value of the collateral exceeds the value of the open claims by more than 10 %.
8. Transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors as soon as possible with the deliverer and please contact us immediately. The failure of a complaint or contact has no consequences for your legal claims and its enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.
The following applies to entrepreneurs: The risk of accidental doom and the random deterioration is transferred to you as soon as we have delivered the matter to the freight forwarder, the carrier or the person or the institution, which is otherwise intended to carry out the dispatch.
9. Warranty and guarantees
validity of the legal liability law
Unless expressly agreed below, the legal liability law applies.
The following restrictions and deadline reductions do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
- in the event of violation of life, body or health
- In the event of intentional or grossly negligent breach of duty as well as malice
- In the event of a violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and which the contractual partner can regularly trust (cardinal obligations)
- as part of a guarantee promise, if agreed, or
- as far as the scope of the Product Liability Act is opened.
restrictions on consumers
When buying used goods by consumers, the following applies: If the defect occurs after a year after delivery of the goods, the claims for defects are excluded. Defects that occur within one year of the delivery of the goods can be asserted within the framework of the statutory limitation period of two years from the delivery of the goods.
restrictions to entrepreneurs
to entrepreneurs are only an agreement on the nature of the goods only our own information and the manufacturer's product descriptions that have been included in the contract; We assume no liability for public statements from the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from a transfer of danger. The sale of used goods is excluded from any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
regulations to merchants
Among merchants, the examination and complaint requirement regulated in § 377 HGB. If you refrain from the display regulated there, the goods are considered approved, unless it is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.
guarantees and customer service
Information on the applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
For claims due to damage caused by us, our legal representatives or vicarious agents, we are always liable to be unlimited
- in the event of violation of life, body or health,
- In the event of intentional or grossly negligent breach of duty,
- in the event of guarantee promises, if agreed, or
- as far as the scope of the Product Liability Act is opened.
In the event of violation of essential contractual obligations, the fulfillment of which enables the proper implementation of the contract in the first place and that the contractual partner can regularly trust, (cardinal obligations) by mild negligence by us, our legal representatives or vicarious agents is the liability of the amount In the event of a contract, predictable damage is limited, the development of which must typically be expected.
Incidentally, claims for compensation are excluded.
11. Dispute settlement
The European Commission provides a platform for online dispute settlement (OS), which it find here . We are ready to take part in an out -of -court arbitration procedure in front of a consumer arbitration board.
12. Final provisions
are they entrepreneurs, then German law applies to the exclusion of the UN sales law.
If you are a merchant within the meaning of the Commercial Code, legal entity under public law or a special fund under public law, is an exclusive place of jurisdiction for all disputes from contractual relationships between us and you.