Refund policy

Cancellation policy

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Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named, who is not the carrier who has or has taken possession.

To exercise your right of cancellation, you must (The Yeah Lab GmbH, Kaltensondheimerstr. 71, 97318 Kitzingen, Germany,, phone: 0491702960693) by means of a clear explanation ( For example, inform a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached model cancellation form, which is not prescribed.

To safeguard the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments we received from you, including the delivery costs (with the exception of the additional costs that result from that that you have a different one Type of delivery as the cheapest standard delivery we offered), immediately and at the latest to repay within fourteen days from the day, on which the notification of your revocation of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is. /p>

You have the goods immediately and in any case within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is attributed to a quality, properties, properties and functionality of the goods not necessary.

Sample cancellation form

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(If you want to revoke the contract, please fill out this form and send it back.)

-to The Yeah Lab GmbH, Kaltensondheimerstr. 71, 97318 Kitzingen, Germany,

-hereby revoking (n) I/we (*) the contract concluded by me/us (*) > Were (*)/the provision of the following service (*)

-ordered on (*)/received on (*)

-name of the consumer (s)

-address of the consumer (s)

-Signature of the consumer (s) (only when notifying paper)


(*) Coat incorrect.